Q. How do purchase my order on the site?
To order your purchase :-
Q. What are the payment methods available?
krafezee.com offers various kind of Payment Methods as shown below :-
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the payment info to firstname.lastname@example.org. Please DO NOT send the payment information to other location such as Whatsapp/SMS/Facebook other email related to Kraf Ezee. Otherwise the order maybe delayed.
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
Q. I forgot my Password for my account. What should I do to retrieve it?
Follow below step to recover your password.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on Pending status.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia.
Q. How is delivery done and how long does the delivery usually takes?
Our Shipping Policy is as below:
Q. I still have doubts!
We apologize as we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to email@example.com or SMS/Whatsapp/call 012-9289727 for further clarification.